Privacy

Last updated 10/11/2026

Practical Maintenance Services Country Pty Ltd("PMS Country") follows the Australian Privacy Principles in the Privacy Act 1988. This policy covers the personal information you give us through this website, including by email.

What we collect

The inspection form asks for your name, organisation, phone, email, town or site, the service you need and a description of the problem. The Work with us form asks for your name, phone, email, town, any tickets or licences you hold and a message.

Why we collect it

To answer your enquiry, scope and quote work, arrange inspections, and consider you for work as we build our local crew. We don't use it for anything else, and we don't sell it.

Who sees it

PMS Country staff, and the email provider that delivers form messages to us. When an enquiry becomes a job, the details needed to do the work are shared with the subcontractors engaged to do it. Our email provider may store messages on servers outside Australia.

How long we keep it

Only as long as we need it for the enquiry or the job, and to meet our legal and record-keeping obligations.

Access, correction and complaints

You can ask to see or correct the information we hold about you, or make a complaint, by emailing admin@pmscountry.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.